Ali's Mum for desserts
I have a high tolerance level for bad service, but the extremely bad service for the sheesha shop next to Al Majlis takes the cake.
At 10:45 pm: We reached Kaki 5 at Arab St. Ordered Apricot Apple Sheesha from the sheesha shop (nb: NOT Kaki 5. Kaki 5 does not sell sheesha but sells really good lychee tempation). Boss told me that it will take a long time. Ordered a lychee temptation and had a chat with friend.
At 11.45 pm: Went to check on the sheesha. Was told to check with the guy who prepared sheesha. Checked with the guy. Without even turning to look at the paper, he said an hour. "But we have already placed our order an hour ago....", I said. Here comes the clincher:
"If you can't wait then you can go off"
And he said this in full view of his boss, who was happilyrelak one corner smoking sheesha away, and did not seem bothered by the situation.
I was incensed. I wanted to kick up a big fuss when I realised that futility of the situation; if themat guy is dumb enough to say this to a regular customer in full view of the boss, he is probably too dumb to know what customer service is, much less spell the word. I thought only sheesha smoking spoils the lungs. Clearly, it destroys brain cells too. Probably explains why they are working there, nothing else to destroy; no harm done.
Now I know how those stereotypical jokes about stupidity came about. It takes only a few black sheep to tar the entire flock, pun not intended.
On a brighter note though, we decided that we should take our business elsewhere, and ended up at Ambrosia, whose service was MUCH better than the shop. Service was prompt, and they had ambience. Nice chairs and carpets, with arabic music flowing through. It was like heaven and earth. Mercedes Benz and Proton Saga.
I had peach infused tea, and she had camomile tea. Sheesha came in about 20 minutes, along with prompt charcoal refills and service with a smile. In fact, it was so cosy that we chatted late to almost 3 am without realising it.
The waiter, Fuhsal, introduced an arabic dessert to us. Um Ali. Its like bread pudding with raisins. Loosely translated, it means Ali's Mum. Great. So I had Ali's Mum with raisins for desserts. And it satisfied my sweettongue tooth.
At 10:45 pm: We reached Kaki 5 at Arab St. Ordered Apricot Apple Sheesha from the sheesha shop (nb: NOT Kaki 5. Kaki 5 does not sell sheesha but sells really good lychee tempation). Boss told me that it will take a long time. Ordered a lychee temptation and had a chat with friend.
At 11.45 pm: Went to check on the sheesha. Was told to check with the guy who prepared sheesha. Checked with the guy. Without even turning to look at the paper, he said an hour. "But we have already placed our order an hour ago....", I said. Here comes the clincher:
"If you can't wait then you can go off"
And he said this in full view of his boss, who was happily
I was incensed. I wanted to kick up a big fuss when I realised that futility of the situation; if the
Now I know how those stereotypical jokes about stupidity came about. It takes only a few black sheep to tar the entire flock, pun not intended.
On a brighter note though, we decided that we should take our business elsewhere, and ended up at Ambrosia, whose service was MUCH better than the shop. Service was prompt, and they had ambience. Nice chairs and carpets, with arabic music flowing through. It was like heaven and earth. Mercedes Benz and Proton Saga.
I had peach infused tea, and she had camomile tea. Sheesha came in about 20 minutes, along with prompt charcoal refills and service with a smile. In fact, it was so cosy that we chatted late to almost 3 am without realising it.
The waiter, Fuhsal, introduced an arabic dessert to us. Um Ali. Its like bread pudding with raisins. Loosely translated, it means Ali's Mum. Great. So I had Ali's Mum with raisins for desserts. And it satisfied my sweet
posted by urbanmalebitch at 3:57 AM
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